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What we offer and what we expect from you.

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Terms and Conditions Of Service

PrompterVideo™ Agreement to Provide Service

This Agreement ("Agreement") is made and effective by and between The Novita Group Pty Ltd / PrompterVideo (PrompterVideo™) and Customer.

By accessing the information included in this Website, you agree you will use this Website in accordance with this Agreement. We retain the right, at our sole discretion, to deny access to anyone to this website and the services and products we offer, without reason, including, without limitation, for violation of this Agreement.

If you do not agree with all of the provisions set forth in this Agreement, you should not continue to view this Website, and you should not purchase any service or product from this Website. We recommend that you return to this page on a periodic basis to review the current version of this Agreement. We reserve the right at any time, and without notice, to modify this Agreement, in which case your continued access to these Terms and Conditions will keep you up to date with the latest version and constitute acceptance of any modified Agreement.

Customer authorises PrompterVideo™ to charge their credit card according to the fee in the accompanying order. Upon receipt of funds PrompterVideo™ will contact customer and confirm order details unless other arrangements have been made and agreed to.

In the event that the Customer has purchased services, including editing and converting their footage into a video file as their project dictates, it is up to the Customer to deliver the file in the format required.

If the Customer submits a script with a length longer than their order or uploads footage longer than purchased, the Customer agrees that PrompterVideo™ will readjust the project to reflect new requirements and charge the Customer for any additional cost as described on this website.

2.Hosting of PrompterVideo™ .
If the Customer wishes PrompterVideo™ to host their video files, database and digital media files, a monthly fee may be charged according to the agreement.
A. Customer agrees they will not spam potential visitors in order to gain website visits.
B. Customer traffic does not exceed normal traffic that may affect other Customers' speed and delivery.
In the event PrompterVideo™ determines that a Customer is no longer offered hosting they may be terminated without notice and release all files in order that the Customer may host on servers of their choice. Termination of hosting is at the sole determination of PrompterVideo™ and its affiliates. PrompterVideo™ may terminate all and any free services without prior notice. All videos and any computer code remain the property of PrompterVideo™

3.Obligations of Each Party.
PrompterVideo™ will provide actors, develop, shoot, code and host PrompterVideos™ at the agreed upon prices and lengths as described on this site. PrompterVideo™ will provide the Customer with instructions and code to add clips to their site as described within PrompterVideo™.

4. Time For Completion of PrompterVideo™ Project
PrompterVideo™ will make every effort to complete project within the estimated times displayed at PrompterVideo™.

5. Custom Website Videos
PrompterVideo™ provides custom website videos to its Customers and will make every attempt to provide videos according to the wishes of the Customer. But it is the sole responsibility of the Customer to provide written instructions that are clear, precise and without interpretation in each and every frame of the custom video. It is the Customer's responsibility to provide all graphics, footage, logos and voice overs (with the exception of the contracting of PrompterVideo™ to provide same) to PrompterVideo™ prior to the editing and competition of the finished product.

When no written instructions are provided to PrompterVideo™, PrompterVideo™ will in its best judgement make decisions in the Customer's absence of direction, to complete the video in a professional and creative format that meets the objective of the completed video project. Any further changes after video completion shall be at the expense of the Customer. Since a website video is a work of creation, all Customer change requests after completion of audio or video taping shall also be at the cost of the Customer unless there is an error in the reading of the script by PrompterVideo™.

6.License Rights.
PrompterVideo™ will offer an exclusive license to the flash video or specific product ordered by the Customer, whilst hosting the media as per 2 above. Raw video files are the property of PrompterVideo™ and will be deleted 60 days after project acceptance. The license is for one domain specified to PrompterVideo™. Licenses for use on multiple domains must be approved by PrompterVideo™ prior to production and may include additional fees. Customer is NOT authorised to use any images in any other medium without the written authorisation of PrompterVideo™.

In the event of any default of any material or obligation by or owed by a party pursuant to this Agreement, then the other party may provide written notice of such default and if such default is not resolved within ten (10) days of the written notice, then the non-defaulting party may terminate this Agreement. If default or non payment is by the Customer, PrompterVideo™ has the right to remove all PrompterVideos™ from its server and the remaining balance of contract shall become due and payable.

This agreement shall supersede any earlier agreements made between PrompterVideo™ and the Customer.